1. Q: What are your advantages in the competitive markets?
A: Professional designs, strict quality control, punctual delivery, reasonable price.
2. Q: What shall we do, if we need put logo on products?
A: Pls send the logo by email, attached the picture by PDF or JEPG files, and inform us right color on the pantone.
3. Q: Can I order a sample first before mass production?
A: Yes. And there will be some sample cost, charged based on your design & artwork. We will make the sample hats for you after
payment received and take pictures for your reference once finished.
4. Q: Price is a sensitive issue and how do you comment on your price level?
A : Comparing with competitors, our product lines belong to middle and high-end level prices in high quality.
5. Q: Do you have any better ways to quicken the delivery time?
A: Since all process on after the approval of samples ,the quick-correct samples will certainly save much time ,From the past
experience ,if the customers want to change the logos or designs after the samples done ,the repeat samples will take more time
.so please ensure there are no mistake in the first time.
6. Q: What is your opinion for small orders?
A: We can accept the min order quantity is 200pcs per color, except for some items have the min quantity limitation.
7. Q: Have you ever met any communication problems with your clients?
A: Of course we have. Because our clients come from many different countries and regions, and they have their own mother tongues,
while those problems are solved successfully in the end.
8. Q: What can I do if something is wrong with my order?
A: Please don't worry and trust we are responsible partner who won't leave these things behind. Meanwhile we need you to send us pictures so we can better check and know what the problem is, and then try our best to solve the problems effectively and
pleasantly with you.
Andy |Senior sales
Guangzhou Kaavie Caps Co.Ltd,
No.318,3rd Floor,Wanggang Industrial Area, Jiahe Street, Baiyun district, Guangzhou, 510440,China
Tel: +86 (20)86443655 86096648